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Johan Suero - Network Administrator

Experience

2005 :: Alspa Consulting Corp. - IT support

Installed and maintained Small business server 2003, Windows XP/2000 professional with 300 workstations
Support users on multiple protocols including NetBIOS, NetBEUI, TCP/IP, IPX/SPX and SMTP, POP3 and DHCP
Manage in the design and construction of networking installation onsite locations

Sep 2003 - Jan 2005 :: Netlink Communication Inc, New York City, NY - Network Administrator

Small business Voice and Data communication System Wiring and Configuration
Installation and configure of Symantec Antivirus corporate edition Client and Server
Maintaining Windows network with DNS, WINS and DHCP
Provided technical support (both hardware and software) at client sites
Improved system uptime from 80% to 99.9% for 200 corporate and remote users through expert, cross-platform (Windows NT, 2000, XP, Server 2003) troubleshooting and maintenance

Sep 2001 - Sep 2002 :: LaGuardia Community College, Queens, NY - Network Administrator

Improved system uptime from 91% to 99.9% for 200 corporate and remote users through expert, cross-platform (Windows NT, 2000, XP) troubleshooting and maintenance
Programmed software, provided peripheral installation diagnostic and troubleshooting services
Repaired upgrade and modified Dell, Compaq, HP personal computer and others equipment such as monitors and printers
Responsibilities also included working with customers to determine requirements for operating systems, network design, and server configurations, analysis gathering, requirements definition, and integration of Windows NT solutions in enterprise environments, system optimization, troubleshooting, upgrade, and implementation of product solutions to support coexistence between dissimilar platforms
Manage in the design and construction of networking installation onsite locations, data and voice cabling installation

Education

2003 - 2005 City University of New York - City College. New York, New York