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PBX Systems

Alspa Consulting is an authorized AVAYA Partner, ACS installer and distributor. Avaya PBX systems are the most popular brand of PBX systems available on the market today. More than 50% of small businesses in NYC use Avaya phone products for their PBX needs.

Being reliable, simple, and bringing forward a large selection of advanced telephony features as well as meeting the standard of communications through "business ready" digital subscriber lines (DSL) or fractional T1 (trunk) lines is what makes the PARTNER® Advanced Communications System ideal for a small growing business. The system is designed to meet the complex business needs facing small enterprises today, aside from being both multifunctional and providing room for growth in order to adapt to a company's future expansion. Having been on the market for over 10 years, more than one million PARTNER Systems have been sold worldwide.

The latest release of Avaya PARTNER ACS delivers features that are enabling companies to more effectively manager their business. The T1 functionality provides more efficient, cost effective trunking options. Cell phone connection via the T1 module allows callers to easily access their dialed party even if they are out of their office by simultaneously outcalling to their cell phone. Enhanced accessibility is facilitated through the remote call-forwarding feature, immediately redirecting a call to any external number selected.

Business Benefits

Cost-effective email, trouble-free access to information, and guaranteed support for eBusiness solutions due to Converged Voice and High Speed Broadband Internet access.
Offers many features to simplify call-answering including standard Caller ID and easy to use answering machines, cordless sets, credit card readers, and fax machines.
Improved Customer Service: response time is quick and of distinguished quality for customers 24 x 7 x 365.
Standard Fax Management immediately notifies users when the company fax machine is busy, in use, or needs servicing.
Mobile users away from their desks can stay connected to their business network with Wireless TransTalk® and 3910 Wireless Telephones or to reach a cellular user off the premises from the business site itself, use Cell Phone Connect.