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Support

Please fill in the form below with a description of your issue. A support representative from Neteam Solutions will get back to you as soon as possible during standard business hours. (Monday - Friday 9am - 5pm EST).

If it is after hours, your request will be responded on the next business day. If you require immediate assistance after hours, please select 'After Hours Support' under Issue Urgency and a technician will be paged to assist you. Please note that if you do not have a service contract agreement with Neteam Solutions an emergency service fee of $200.00 will be billed if you decide to use this feature.

If you are a Service Contract Client and need support after hours, will handle the situation according to what is defined in your service agreement.